Admin
Manage every part of your Reign Zero workspace from one place.
Account Settings
Manage account configurations and customizations for your service desk.
Workspace name, branding, time zone
Health of MDM, Mesh, Resend, AI
Subscription + invoices
Default mailbox, auto-reply, SLA
Templates for ticket events
Archive old tickets + recovery keys
User Management
Manage users, groups, and permissions across the service desk.
Reign Zero staff with desk access
Role-based permissions for agents
Companies in your portfolio
Help Desk, Network, On-call, Security
End-users at each managed client
Short codes that map to a customer
Per-customer MDM isolation
On-call rotation calendar
Channels
Manage how customers reach you — email, portal, and inbound webhooks.
Resend inbound + per-customer addr
Domain → customer auto-routing
Branded self-service portal
Embed widget for customer sites
Inbound calls → tickets
Service Delivery
Customize ticket forms, SLAs, tags, and saved views.
Drag-and-drop form builder
Named filter combos for queues
When SLA timers tick
Response + resolution targets
Auto-prioritize from urgency × impact
Manage shared ticket tags
Post-resolution satisfaction
Service Catalog & Sales
Things you sell, propose, or fulfill on demand.
Self-host installer packages
Installomator + winget catalog
Branded quotes — replaces PandaDoc
Documenso integration planned
New-hire provisioning workflow
Automation & Productivity
Supercharge your service desk with automations and the AI copilot.
Triggers, conditions, actions
Dynamic host membership
Macros + reply templates
Provider, model, prompt tuning
Slack, Stripe, QuickBooks
Asset & Device Management
Discover and manage assets across every customer.
All hosts across all customers
Apple .mobileconfig library
Generate profiles from templates
Branded blank/per-customer installers
Cross-customer installed software
Physical sites and device tagging
Track useful life + book value
Procurement + vendor tracking
Security & Compliance
Certificates, recovery keys, audit log, and compliance reports.
APNs + per-customer SCEP
Append-only event trail
Compliance + health exports
Authelia integration settings
Developer & API
For wiring Reign Zero into the rest of your stack.
Run queries against any host
Push a one-off script or pkg
Programmatic Hub access
Outbound event notifications