Groups
Internal teams — used to route tickets, page on-call, and scope reporting.
Help Desk
Front-line ticket triage + customer support
3 members
created 2026-01-15
Network
VPN, WiFi, firewall escalations
1 member
created 2026-01-15
On-call
Pager rotation for P1s outside business hours
1 member
created 2026-02-01
Security
MDM posture, incidents, compliance
0 members
created 2026-02-10